New Tampa Water Damage Restoration is the IICRC-certified emergency crew based at 10323 Cross Creek Blvd. We're on-site in under 60 minutes — burst pipe at 2 AM, AC condensate flooding the hall, hurricane water in the lanai, slab leak rising under the tile, or a Category 3 sewage backup that needs full containment. Florida-grade drying, insurance documentation done right, and we don't get paid until your claim is approved.
Most water damage gets worse in the first 48 hours — Florida humidity grows mold on saturated drywall faster than anywhere else in the country. New Tampa Water Damage Restoration follows the IICRC S500 standard end-to-end: extract, dry, document, sanitize, rebuild. One crew, one chain of custody, one invoice to your adjuster.
Truck-mounted extraction within 60 minutes of your call. We map every wet square foot with a moisture meter, deploy industrial-grade dehumidifiers and air movers sized to the cubic footage, log moisture content every 24 hours, and dry to EMC (equilibrium moisture content) — not "it feels dry to the touch." Full Xactimate-grade documentation for your insurance carrier.
Ice maker line, washing machine hose, water heater rupture, slab leak under the tile — we shut off, extract, isolate, and dry. Most New Tampa supply-line failures happen overnight, which is why we run real 24-hour dispatch.
Category 3 floodwater, lanai intrusion, roof leaks — staged before landfall.
Containment, HEPA, antimicrobial — third-party clearance.
Florida's #1 hidden water source. A clogged condensate drain on an attic air handler floods the ceiling below — we identify the source with the HVAC tech, dry the trapped insulation, treat for mold, and re-finish the ceiling. We see this every summer in New Tampa & Tampa Palms.
Septic backup, main line break, storm-overflow sewage in the home — full PPE, OSHA bloodborne protocols, antimicrobial treatment, and controlled material removal (porous materials usually can't be salvaged). Manifested disposal. Clearance testing.
Direct-bill, Xactimate, photo evidence — paid when claim is.
Drywall, flooring, cabinets, paint — one crew, one contract.
Closed-job documentation from across New Tampa, Tampa Palms, Heritage Isles, Wesley Chapel, and Temple Terrace — burst pipes, AC condensate ceiling collapses, hurricane intrusion, and sewage Cat 3 callouts.
HQ sits at 10323 Cross Creek Blvd in the heart of New Tampa, two minutes off I-75 and minutes from every master-planned neighborhood in the area. From there, our crews respond across Hillsborough County and into south Pasco — Wesley Chapel, Lutz, Temple Terrace, and the USF corridor.
Real New Tampa, Tampa Palms, Wesley Chapel, and Heritage Isles homeowners. Closed-job feedback from the past 12 months — including Hurricane Idalia and Helene response.
"Ice maker line burst at 1:30 AM and flooded our entire downstairs — tile, carpet, baseboards, you name it. Called New Tampa Water Damage Restoration and a truck was in our driveway in 38 minutes. Extracted everything overnight, set up 14 air movers and 3 dehumidifiers, dried the slab in three days. Citizens approved the full claim. Saved our floors."
"AC condensate drain clogged on the attic unit and dumped water through our master ceiling for hours before we noticed. Other companies said 'just cut out the ceiling.' New Tampa Water Damage Restoration mapped the wet area with a moisture meter, told us exactly which sections to remove vs dry, saved most of the original ceiling, and treated everything for mold before reclosing. Honest scope."
"Hurricane Helene pushed water into our lanai and through the back sliders. Called Tuesday morning during the cleanup chaos when everyone was at capacity — they had a crew pre-staged in Wesley Chapel and arrived inside two hours. Documented everything for Tower Hill, got our claim approved with no pushback. Direct-billed insurance. We never paid out of pocket."
"Sewer main backed up on a Sunday afternoon, raw sewage in our laundry room and pantry. They were here in 50 minutes in full PPE, contained the area, removed the porous materials safely, antimicrobial-treated the slab, and ran clearance testing before rebuilding. Hablan español — easy for my abuela to follow along. Worth every dollar."
The questions Hillsborough County homeowners ask most. If yours isn't here, the line picks up 24/7 — actually.
Burst pipe at 2 AM, AC condensate flood, hurricane intrusion, sewage backup. An IICRC-certified New Tampa technician answers — every hour, every day. On-site in 60 minutes or less.